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2025 NACUMS Conference
Educational Sessions
Explore Our Educational Sessions
Ready to expand your knowledge and gain valuable insights? The NACUMS Annual Conference offers a diverse lineup of educational sessions designed to empower and inspire. From leadership development and quality control to the latest in postal operations and artificial intelligence, there’s something for everyone.
Whether you're looking to sharpen your leadership skills, streamline your operations, or explore emerging technologies, our expert-led sessions provide practical takeaways and actionable strategies.
Scroll down to browse through the session descriptions and start planning your conference experience. Get ready to learn, connect, and grow!
Artificial Intelligence
Session Description Coming Soon!
Best Practices of Great Leaders presented by Wes Friesen
Organizations are crying out for effective leaders, and here is your opportunity to take another step to become one. This presentation will identify and display the proven practices of effective leaders, so come prepared to achieve a new level of leadership excellence. Included will be an overview of the Best Practices from top performing leaders and managers based on recent comprehensive research. Twenty best practices and the Five absolutes to get high performance and results will be shared. Come prepared to learn and to be motivated to achieve a new level of leadership excellence!
Building an Emergency Preparedness Plan
Session Description Coming Soon!
Bulk Mail
Session Description Coming Soon!
Handling Hazardous Materials
Session Description Coming Soon!
How to Develop a Process Improvement Plan for Employees
Session Description Coming Soon!
Informed Delivery for Colleges and Universities
Session Description Coming Soon!
Keys To Maximizing Your Effectiveness presented by Wes Friesen
We all desire to be more effective and successful at work and in our personal lives. In this presentation we will learn tried and proven methods to be more effective as leaders, workers and individuals – and learn how to help others be more effective too! Come and learn tips to improve the communication, relationships and performance of you and your team. We’ll be pulling wisdom from the bestselling business book of all-time (Dr. Covey’s “Seven Habits of Highly Effective People”) and from other leading-edge research and writings.
Navigating ChatGPT
Session Description Coming Soon!
Navigating the Postal One Environment
Session Description Coming Soon!
Passport Information
Session Description Coming Soon!
Quality Control in Print and Mail Operations presented by Mark Fallon
In today’s competitive environment, “good enough” is no longer “good enough”. Privacy regulations and customers’ expectations require mailers to produce defect-free documents, in the right envelope, and with the correct address. This workshop will explain why quality control is important for every mail operation, and how to integrate quality control with your existing processes. Learn the differences between TQM, Six Sigma, ISO 9000, and other quality control methods, and how they can be used in your print and mail operations.
Revenue Generating
Session Description Coming Soon!
Teamwork and the Power of GRACE presented by Mark Fallon
Being a successful team is dependent on each member understanding themselves and applying the principles of GRACE in their everyday lives. By learning about our communication styles, and the styles of the people we work with, we can become better team members. By understanding the power of strength and character, we can bring GRACE into our professional and personal loves.
USPS Update on the New IT Platform
Session Description Coming Soon!
Variable Data
Session Description Coming Soon!
What to Expect with Paper
Session Description Coming Soon!
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