2025 NACUMS Conference

Educational Sessions

Explore Our Educational Sessions

Ready to expand your knowledge and gain valuable insights? The NACUMS Annual Conference offers a diverse lineup of educational sessions designed to empower and inspire. From leadership development and quality control to the latest in postal operations and artificial intelligence, there’s something for everyone.

Whether you're looking to sharpen your leadership skills, streamline your operations, or explore emerging technologies, our expert-led sessions provide practical takeaways and actionable strategies.

Scroll down to browse through the session descriptions and start planning your conference experience. Get ready to learn, connect, and grow!

View Session Speaker Bios

Conference Agenda on Whova!

AI: Help, Not Hype

Session Description Coming Soon!

Best Practices and Top Marketing Ideas for Passport and Photo Services

Session Description Coming Soon!

Best Practices of Great Leaders presented by Wes Friesen

Organizations are crying out for effective leaders, and here is your opportunity to take another step to become one. This presentation will identify and display the proven practices of effective leaders, so come prepared to achieve a new level of leadership excellence. Included will be an overview of the Best Practices from top performing leaders and managers based on recent comprehensive research. Twenty best practices and the Five absolutes to get high performance and results will be shared. Come prepared to learn and to be motivated to achieve a new level of leadership excellence!

Bulk Mail

Session Description Coming Soon!

Data-Driven Decisions in Campus Mail: Harnessing Information for Improved Service

Session Description Coming Soon!

Embracing the Digital Workplace

Session Description Coming Soon!

Keys To Maximizing Your Effectiveness presented by Wes Friesen

We all desire to be more effective and successful at work and in our personal lives.  In this presentation we will learn tried and proven methods to be more effective as leaders, workers and individuals – and learn how to help others be more effective too!  Come and learn tips to improve the communication, relationships and performance of you and your team.  We’ll be pulling wisdom from the bestselling business book of all-time (Dr. Covey’s “Seven Habits of Highly Effective People”) and from other leading-edge research and writings.   

Keys to Maximizing Your Effectiveness

Session Description Coming Soon!

Mail Center Leadership: Delivering Value Above the Line

Session Description Coming Soon!

NACUMS Talk: University of Alabama

Session Description Coming Soon!

Navigating the Postal One Environment

Session Description Coming Soon!

Passports

Session Description Coming Soon!

Postal Prognostication

Session Description Coming Soon!

Print and Mail

Session Description Coming Soon!

Revenue Generating

Session Description Coming Soon!

Shipping Hazardous Items

Session Description Coming Soon!

Student Workers

Session Description Coming Soon!

Successful Navigation With AI in Your Workplace

Session Description Coming Soon!

Teamwork and the Power of GRACE presented by Mark Fallon

Being a successful team is dependent on each member understanding themselves and applying the principles of GRACE in their everyday lives. By learning about our communication styles, and the styles of the people we work with, we can become better team members. By understanding the power of strength and character, we can bring GRACE into our professional and personal loves.

The Modern Campus Mail Center Is Smart, Organized & Profitable. Keys to Revenue & Cost Savings

Session Description Coming Soon!

The Power of a Scorecard: Using Metrics to Unlock Organizational Focus and Accountability

Session Description Coming Soon!

The Power of Professional Communications

Session Description Coming Soon!

USPS Update on the New IT Platform

Session Description Coming Soon!

Variable Data

Session Description Coming Soon!

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