NACUMS 2004
Nominees

This years open for election positions are Vice President, Secretary and four members at large.
At this time the nominees are.

Vice President
Barry Gauthier
Dave Pitts
Thomas Roylance

Secretary

Korina Brim
Peggy Smith

Members at large

Vice President

 

Barry Gauthier

I am a proponent of change.  I believe that every mail manager looks for opportunities to expand and enhance the services they provide to their campuses.  Having completed the merger of our mailing and printing operations I continue to look for ways to increase the value and variety of services we provide our campus.  To me, the friends and contacts I’ve made through NACUMS plays an important role in this goal.

I began working for my university in a mailing related field in the early 1970’s.  In 1978 I was asked to head the University's postal operations.  In 1979, I was a Panelist at the National Postal Forum and presented a case-study on presort utilization at the College & University session.  I again presented at the 1987 NPF speaking to the challenges medium size companies face when modernizing their mail operations. 

In addition to many Postal Forums and NACUMS conferences I’ve also attended the Pitney Bowes Mail Management Seminar.  I am a charter member of the Fox valley Postal Customer Council and have held several board positions.  I am a long time member of the University Mail Managers Association and a founding member of its core directing committee.

I want to thank all who have supported me in my current NACUMS “Board” position and my pledge to you is that as Vice President I will always have an open and unbiased mind toward all proposals brought before the NACUMS “Board” for consideration.

 

Dave Pitts

Over the past ten years, I have served in many roles within NACUMS. I started out as the CUMSA Representative to the Board and later served as Vice President, President, and now as an At Large Member of the Board of Directors. I have one year left on my board term which I will resign if elected to the position of Vice President.

This September 30th will mark my 25th year as Director of Mail Operations at WFUBMC. Including the time I spent at Wachovia Bank as an Assistant Mail Manager, I have 32 years of service within the mailing industry. In 1994, I received the CMDSM certification. The CMM certification was completed in 2001. It has been my pleasure to help many of our college and university mailing industry colleagues become CMM certified. I am one of the people recognized by the IPMA to proctor the CMM test. It gives me great pleasure to see leaders in our industry get recognition from having earned their professional certifications.

NACUMS is at a critical point in its existence. Many mistakenly view NACUMS as being at its pinnacle of success because it has some money in the bank and has held a few successful conferences. However, I think the hardest part is still ahead of us and that we need those who possess an understanding of NACUMS past and a vision for its future in current leadership roles.

 

Thomas Roylance

Thomas "Thom" Roylance, Asst. Director, Print & Mail Production Center at Brigham Young University, has been with BYU off-and-on since 1976.
His current responsibilities include the University's mail and copy operations. He was instrumental in bringing together BYU's print, copy and mail services in 1999. Most of his experience is in mailing where BYU processes 10 million pieces of incoming and 8.5 million pieces of outbound mail annually. Thom's nearly 20 years of mail experience includes numerous industry associations, committees, and national recognition. He served as NACUMS's first president and as a board member for eight years. Currently he is serving as a representative for higher education on the Postal Service's Mailer's Technical Advisory Committee (MTAC). He has chaired two college and university workgroups and also serves as the MTAC Communications Chair.
Thom is asked frequently to speak at the local, regional, and national level. His responsibilities at BYU also include the University's nine campus copy centers where volumes have grown to nearly 100 million images annually. Thom's formal education includes a Bachelor's degree (Fine Arts and Communications) and a Masters in Business Administration.
He has also earned his Certified Mail and Distributions Systems Manager
(CMDSM) professional certification.

Secretary

 

Korina Brim

Korina began her career with Colorado State University in 1988 as a mail clerk and now manages all aspects of Mail Distribution Services and the Mail Production Center from budgets and policies to personnel management of 10 FTE and 6 student employees. In total she is responsible for over 11.1 million pieces of mail annually. Her recent efforts in marketing and educating the campus about her departments have increased Mail Production Center volumes 100 percent from 1.7 million to 3.5 million pieces annually. She has also increased their automated mail from virtually nothing three years ago to over 80 percent today, affording the university postage savings exceeding $75,000 annually.

Korina serves on the board for the Association of Rocky Mountain College and University Mail Services (ARMCUMS), assisting in the production of their newsletters, brochures, conference marketing products and serves as web master. A board member since 2001, Korina also serves as an Officer on the Northern Colorado Postal Customer Council as Secretary and has done so since January 2003. In addition to taking minutes at monthly meetings and disseminating communications to the board, she also serves as web master, assists with the production of brochures and takes a leadership roll in all aspects of event planning and marketing.

She has recently been honored by the Denver Postal Customer Council as Mail Manager of the Year.

"I am honored to have been nominated to serve the members of NACUMS. I am enthusiastic about being part of this association and being part of NACUMS increasing success."

Peggy Smith

For over 12 years, Peggy Smith, Manager of Mail Services at Washington University in St. Louis has worked toward consolidating and automating mail services throughout the campus. Many cost saving measures for Mail Services and individual departments have been realized. Her department provides mail services to nearly 3,500 faculty and staff, nearly 4,000 resident-hall students, mail services to nearly 200 departments, and manages three postal service units.

For the past two years, Peggy has served as a NACUMS Board member at large and for the past year as Membership Chairperson. Industry achievements include:

September 2004 – Best in Class “Industry Star Award” from USPS at NPF.
September 2004 – NPF Speaker in new PCC Leadership Certificate Program.
April 2002 - Mail Center Manger Award from the USPS
Vice Chair, PCC of Greater St. Louis for four years.
Twelve years of PCC Board leadership.
Bachelors of Science in Industrial and Organizational Psychology from Washington University.
Recipient of USPS certificates including PCC Leadership, Mail Center Manager Professional, Mail Center Safety and Security.

Goals and ambitions for NACUMS include:

Increase NACUMS membership and promote its importance.
Integrate regional and national university/college mail service associations to implement common industry goals and strengthen its position.
Development of a certification program and continuing education specific to university/college mail management.

 

Members at Large

Cheance Adair

Have been working at the USD mail center for 17 years.
Have been systems manager for 4 years.
I was USD Staff Employee President for one term prior to becoming administrative.
Prior to USD and concurrently I am a part time Sign Language Interpreter.
In my real life I am co Race Chair for the Southern California Outrigger Racing Association; I am head coach for the San Diego Outrigger Canoe Club, and the San Diego Dragonboat Team. The San Diego Dragonboat team is making its way to their second World Championship Race this October in Shanghai, China.

I work to live, and my life is paddling.
I have no mail related credentials.
I'm interested in becoming active in the mailing industry via NACUMS at an entry level.
I enjoy the networking of NACUMS and being a part of something that gets things done.

Keith Battle

 

Tom Brickhouse, CMM

Born in Wilmington, NC-1974 graduate of University of North Carolina at Chapel Hill, NC
Founding member of NACUMS. Served as At-Large Member
Founding member of CUMSA. Served on every elected position
Member of Executive Committee of Greater Triangle PCC. Former Co-chair
Served as Division Leader for 1,000 employees of Facilities Services at UNC during yearly State Employees Combined Campaign (Fund raising effort) Recipient of Super Star Award for exceeding our goal.
Certified Mail Manager since 1997-recently re-certified with an acknowledgement from IPMA Magazine.

I have been manager of University Mail Services for 19 years. We provide mail service to 10,000 faculty/staff and 2,000 of the 8,000 students that live on campus. I have 32 employees, all full time state funded (no students). We do over two and a half million dollars of business with the Postal Service each year. During that time, I have attended at least one forum or conference each year associated with the mailing industry. I have met a lot of people and have gained a lot of knowledge and energy from them. I feel that NACUMS is one of the smartest moves I ever made and I enjoy occasionally contributing to our listserv. I would appreciate the opportunity to once again get involved and keep this wonderful association moving forward.
Interesting note: I am a Vietnam veteran whose specialty was psychological warfare in 1969. In the movie Forrest Gump, at the beginning of the war scene, there is a sign that identifies the unit. It was the 2/42, 3 rd Brigade, 9 th Infantry Division, and it was my unit.

Jackie Brintzenhoff

 

I have been the Manager of Mail Services for five years and currently active in my local PCC and SWACUMS. I currently supervise five people with no student workers and service our campus community. Before accepting this position, standard operations were taking place such as delivery and first –class mail. I have enhanced this operations by implementing bulk facilities in house, presorting all mail, coordinating with outside carriers to receive the most cost effective prices for the University.

NACUMS is a wonderful organization and offers so much knowledge and expertise. I have been a member since 2000 and have benefited from everyone sharing their experiences. I would like to serve NACUMS by giving back my time and expertise.

 

Jack Broach, CMM

Currently the Coordinator, Business & Financial/Auxiliary Services and serve as the Manager of University Postal Services at the University Of West Florida (UWF) in Pensacola, Florida. Served over 12 years as a Postal Manager at UWF and previously at the University of South Alabama Medical Center (USAMC) in Mobile, Alabama as Director, Supply, Processing and Distribution (which includes Print and Mail) at USAMC. Certified Mail Manager (CMM). Received UWF Department of the Year in 2000, the 2001 UWF A+ Award of Excellence, and the 2003 Golden Stamp of Approval Award from the College & University Mail Services Association. Earned a Master’s Degree in Systems Management from the University of Southern California. Served as a Plans, Operations, Training and Intelligence officer in the U.S. Army Medical Service Corps.
Operate a Contract Post Office, University and Student Mail Services Center and Courier Service for UWF. Improving operations, providing excellent customer service, finding ways to save UWF money are a priority for our team. NACUMS has made a positive impact on the professionalism and respect we have achieved, and I would now like to “give back” and use whatever ability I have to continue to improve NACUMS support, education and influence in the College & University mail industry. I don’t take myself too seriously however, and I believe music and humor give our world more soul. I enjoy my family, lap swimming, smooth jazz, collecting “Mail Music,” and of course, work! It would be an honor and privilege to serve NACUMS members.

 


Mike Butts, MQC

My name is Mike Butts and I am the Manager of Campus Mail Service at the University of Alabama. I have served as the Chairman of the NACUMS Membership Committee and served on the NACUMS Board of Directors as Member-At-Large. I accept the nomination to serve another term on the NACUMS Board as Member-At-Large.
I have been involved in the college & university mailing business for over 11 years. I began my career as a mail delivery clerk for the University of Alabama. Advancing through the ranks over the course of a few short years, I have performed every function in our mail center.
I received my Mailpiece Quality Control Specialist certificate in 2000 from the United States Postal Service and received my Mail Center Professional Certificate from the National Postal Forum in Orlando, FL a year later. I also successfully completed the Pitney Bowes Mail Management Seminar in 1999 and the Management Certificate Program for Supervisors at the University of Alabama’s College of Continuing Studies in 2001.
Most recently, I was awarded the “Crimson Spirit Award” by the University of Alabama. This award recognizes University of Alabama employees who make a unique departmental contribution by demonstrating the winning spirit that makes the University of Alabama great.
I have presented sessions at both the National Postal Forum and NACUMS conferences as well as area PCC events. I have also contributed to publications such as Mailing Systems Technology and Postal World .
If elected to the NACUMS Board of Directors, I will fulfill my obligation of assisting the President in control and management of NACUMS, to act on matters involved with the expenditures of funds, and to consider and make recommendations for resolutions to be presented to the voting body.

I appreciate your vote.

 

Dave Brown


I have worked as a manager for Southern Utah University Mail Services since 1988. I helped form NACUMS and have been a member since. I am a member of the Association of Rocky Mountain College and University Mail Services (ARMCUMS). I am a member at large on the board of ARMCUMS. I have earned the Certified Mail and Distribution Services Manager (CMDSM) certification from the Mail Service Managers Association (MSMA) and have been a member since.

I have taken my Universities mail service from 100% tax payer support to 20% support. We barcode bulk and first class mail, have 1400 student mail boxes located in two areas on campus, have a contract station, and we do outgoing DHL, FEDEX, and UPS. We have increased volume and decreased the hours worked. This allowed us to give our help a pay increase, purchase new equipment, and give money back to the departments.

If elected I would do all I could to help NACUMS support Colleges and Universities.

 

John Carper

John has been in the mailing industry for forty-one years, the past eighteen at Pepperdine University. The previous twenty-three years he served in the Aerospace industry. His experience spans many areas of Mail Services including mail and distribution, automation and digital mail. He is now the Director of Mail and Receiving Services with the expanded responsibilities of shipping and receiving. John has been actively involved with the South Coast PCC and Los Angeles PCC for the past twenty-four years, serving as a board member, Co-chair and Treasurer. He enjoys working and developing people in the industry for their personal growth as well as the benefit they can bring to their institutions. I have enjoy serving on the NACUMS board for the past two years and look forward to the opportunity to serve again to see our industry grow.

 

Sam Cox

Sam Cox - DOB 4-12-65. Graduated from The University of Memphis (then Memphis State University) with a BBA in Management in 1988. Came to work for the University in November 1991 as the Athletic Ticket Manager. In March 2000, was promoted to Director of Mail Services and Reprographics. Shortly thereafter, I realized the need to become involved in professional organizations. I joined NACUMS and attended my first conference in Orlando where I was introduced to many mailing professionals as well as my regional organization, CUMSA. I have served on the board of CUMSA for the past three years as Treasurer (2002-2003) and Member At-Large (2003-2004, 2004-2005). In December 2003, I was promoted to Director of Auxiliary Services which added contract management, food vending, and copier vending to my current job duties.

Barbara Dobson

I am a 27-year veteran of the mailing business at Oklahoma State University. I started out mailing warehouse shipments for the Cooperative Extension Service on campus. I moved to working with the University’s bulk mailings about 20 years ago. In 1992, we combined operations with the Campus Post Office. Since then we have added small parcel delivery. Our operation covers everything from dorm mail, to campus delivery, to Contract Window. I have worked with or supervised all of them. I currently oversee the mailing operations. This includes inbound and outbound USPS, FedEx, DHL and outbound UPS as well as bulk mailing. With a variety of tasks like this the challenges come daily (if not hourly). We have all grown from meeting them.

I have known of NACUMS since its inception and have been a member most of those years. I remember that our organization was formed to unify the voice of colleges and universities across the nation, provide a network of knowledgeable people to call upon when the challenges seemed overwhelming, and provide training and education about new trends in the industry.

I would be honored to serve the NACUMS membership as a board member. I would strive to remember the purposes of our organization as I helped to guide us toward the future.


Jon Edgington

 

Ron Feilner, CMM

I have worked in the mail department at the University of Missouri since 1983. I started as a mail clerk, and then became a mail processing technician, a supervisor and in 1991 I became an assistant manager. In 1997 I tested for and received my CMM certification. In 1999 I was promoted to Manager and have held that title ever since. I have been a member of UMMA since 1991 and am now a member of the Core Group. I have been happily married to my wife Veronica for the past 24 years and we have one daughter, who thinks it is her job to spend all of our money. I spend what little free time I have hunting and fishing on our small farm, where I plan to retire to some day in the distant future.

Ute Franklin

My name is Ute Franklin and I am the Assistant Manager of Delivery Services at Rice University in Houston, Texas. I am a German citizen and have lived in the United States since 1979.
I started at Rice in 1986 but have been in Delivery Services only since the fall of 1999. I am a member of MSMA, NACUMS, HPCC and SWACUMS. I am currently serving my first year of a two year term as Treasurer of SWACUMS.
I will take my MQC exam in the next couple of months.
I knew little about the mailing industry and the vast knowledge one must acquire to be an effective tool to the university we serve. It is a never-ending learning process. I was honored when I was nominated and it would be an honor and privilege to serve on this Board.


Robert Groom

I have been the Postal Services Coordinator at Idaho State University in Pocatello, Idaho, since 1992. I am a member of and a board member of The Association of Rocky Mountain College and University Mail Services. I also belong to The International Publishing Management Association and have been a member since 1998. I am a founding member of NACUMS.

Idaho State University has over 13,000 students with 3,000 residing on campus. There are around 1,800 staff and faculty. The Mail Center handles both University and Student mail with a full time staff of 2 and around 18 student employees.

Tammi King, CMM

Tammi King is Manager of Mail Services at Berry College in Mount Berry, Georgia. She has 13 years managerial experience in Mail Services. She is a 1996 Cum Laude graduate of Berry’s Campbell School of Business, with a major in management and a minor in economics. She obtained her Certified Mail Manager (CMM) designation in March, 1998, and was recertified in January, 2004. She was the recipient of Berry College’s Superior Student Work Supervisor award in 2000.
Ms. King is a member of the Greater Atlanta Postal Customer Council and International Publishing Management Association (IPMA). She has been a member of the College and University Mail Services Association (CUMSA) since 1996, and has served as chair of the membership committee, board member-at-large, secretary, president-elect, and president. She was a recipient of CUMSA’s Golden Stamp of Approval Award in 2000. She presented programs on disaster planning and supervising student employees at the 2003 CUMSA conference. Ms. King has been a member of the National Association of College and University Mail Services (NACUMS) since 1996 and presented programs on disaster recovery at the 2000, 2001, and 2002 annual conferences, and a program entitled “Maximizing Resources with Student Workers” at the 2002 conference.

 

Al Lacerda

Al Lacerda has been Director of Boston University Mail Services since September 2001 after serving a year as interim Director. He oversees Mail Services at the Charles River Campus, the Boston University Medical Campus, and the Boston Medical Center.

He has been employed by Boston University for over 15 years. He began his career in 1988 as a Mail Room Operator and a member of the SEIU Local 254. He subsequently assumed a number of positions with increasing responsibilities within Mail Services, becoming Lead Worker in 1991. From 1995 until 2000 he was the Manager of Campus Mail Services which processes incoming, outgoing, and interdepartmental mail on the Charles Campus. He became Assistant Director of Mail Services with responsibility for Campus Mail in 2000. Under his leadership, Mail Services modernized its equipment, expanded its services, reduced or eliminated the prices it charges for services, and became a nationally recognized model for mail processing facilities in higher education.

Al is in active member of the Postal Customer Council of Greater Boston, ACUMS, and NACUMS. He is a frequent participant at National Postal Forums. Al is also a booster for the Greater Boston PCC’s fundraiser for its scholarship awards program.

 

Chris Letourneau

 


Marty O'Brien

Marty O’Brien, Manager of Mail Services, was hired by Massachusetts Institute of Technology in November of 2001. Before being brought into the world of College and Universities, he spent a 14-year career with the United States Postal Service. He held various management positions before leaving the Postal Service as the Postmaster of Norwood, a large suburban town in greater Boston.

He has been a member of NACUMS since joining MIT. He is a board member of the Greater Boston PCC and a member of ACUMS and MSMA. His internal knowledge of the Postal Service and the college and university environment brings a unique skills base to NACUMS.

 


Linda Newton

I have been employed at The University of Oklahoma Central Mail Service for over 28 years.  My career began as a mail carrier in 1976.  Since then I have served as a mail clerk, assistant supervisor, and supervisor.  I have been the supervisor of the Central Mail Service for the last 15 years. My staff includes ten full-time employees and one part-time student employee.

At Central Mail Service, we process over four million pieces of incoming USPS and campus mail and over two million pieces of outgoing mail each year. Our most recent project is establishing the Bulk Mail Center as a source for revenue for our department.  I have worked with the Norman and Oklahoma City Post Offices in creating a zip + 4 system for our unique zip code.

As a member of the Norman Postmaster’s Advisory Council, I co-chaired a Mailing Seminar and Trade Show. I am a member of  SWACUMS,  Oklahoma City PCC, and NACUMS. I have attended several professional seminars including MailCom, Postal Forum, and NACUMS Annual Conference.  My goal as a Board Member is to help in the continuing growth of NACUMS.  I would consider it an honor and privilege to serve on the NACUMS board.


Carla Patterson

 

Richard Von Nida

Richard has been the Director of Mail Services at the University of Cincinnati for the past 16 years and has been Director of Property Control / Surplus Equipment Management for the past 26 years. He received his BS degree attending evening classes at UC. He is currently previous past president of UMMA and hosted a conference in downtown Cincinnati, 2002. As previous representative of UMMA he currently is on the board of NACUMS which will expire December this year. Richard is also a board member of the local PCC in Cincinnati and feature writer in the news record for this organization. Richard has strong organizational skills in serving on various university and postal committees and would appreciate your support to continue contributing to NACUMS.

Kathy Waters

My activities in NACUMS span almost five years.. Serving three years on the Nomination Committee and currently serving with the Benchmark and Membership Committees. I have also been active in UMMA on the Membership Committee.

I bring to NACUMS a vast knowledge gained while employed at the Madison, WI Post Office (ten years ). As Mail Center Lead Worker at MATC , I find myself using the knowledge gained working as a MPLSM Operator ; in Central Forwarding Systems (CFS), Passports, a pilot site Postal Business Center, Express Mail, City Operations, Marketing and Acting Account Manager almost daily.

One of the issues needing expansion is the internal communication of the Board with the membership. It could be beneficial to present an annual Treasury Report and a Profit and Loss Summary of the previous year’s conference. Every dues paying member could benefit from knowing exactly how monies are budgeted for them to promote this profession.

Continued growth in membership continues to be a priority. Every member has innovative ideas, needs and contributions that all can use to learn and grow.

Personal accomplishments include: 2004 MATC “Outstanding Employee of the Year”, inducted into Phi Theta Kappa in February 2004 for maintaining a 4.0 GPA, nominated three times by the USPS for the National College Mail Managers award and for Industry Best In Class and have actively served the Greater Madison Area PCC for five years (four as Industry Chair ). I am currently enrolled in Marketing – Supervisory Management.

 

Judy Willis

 

Judy Willis, Assistant Director Printing, Copy, Mail Services, University of North Texas, started in printing industry 27 years ago and at UNT in 1985 as stripper/platemaker. She worked her way to Customer Service/Estimator, then to Assistant Director, serving on UNT Business Services Safety Committee 4 years, UNT Business Services Trainer’s Committee 2 years, and UNT Staff Council 4 years.

 

Steve Ziehl

BBA Management and BBA Marketing from New Mexico State University.
Past jobs included Purchasing Director for Dona Ana County in southern NM for 7 years. Manager of Purchasing/Subcontracts for Contel Federal Systems (a contractor to NASA) for 3 years. I have been in my current position of Administrator, Material Management/Mail Services for 14 years. I have given mail related training on campus to hundreds of NMSU staff. I also was a co-presenter to NMSU faculty and staff regarding the anthrax scare. My two co-presenters were the Director of Safety and the NMSU Chief of Police.
When I came on board at NMSU the mail was being outsourced to a local company. Within one year I had brought the mailing back in-house with the purchase of Ascom Hasler equipment and a label machine. We have gone through another purchase of updated equipment recently. Over the years I have attended numerous mail conventions including NACUMS (even before it was NACUMS), MailCom and NPF. One of the best things that has happened to me since I came to work for NMSU is the establishment of friendships through those conferences and cunimail.
I appreciate the nomination for the position of Executive Board Member and I would be proud to serve as an officer of the NACUMS organization.